R-3

• Do you accept returns?
  We accept returns for defective products only.
• Do you accept exchanges?
  No, we don't accept exchanges.

• Advance Payment Required.
• No Returns Allowed on Custom Products.
• 25% Restocking Charge on Returned Stock Items.
• Returns must be within 15 days of delivery.
• Call for Return Authorization Number.

* Bates is a registered trade mark of General Binding Corporation.

• We ship UPS & USPS all over the world.
• Orders on stock items off the shelf or are made before 2pm will typically ship out the next day.
• Custom orders on machinery and engraved/stamped tags will have at least a 1 week lead time, sometimes more depending on the quantity.

If you have a numbering machine or metal stamp that needs to be fixed, we can help!

Give us a call for a quote.

• We are open Monday through Friday
• 8am to 5pm pacific time.
• We can be reached by phone, fax, or email during those hours.
• Ask for Jason.